All orders received by 3:30 pm will be dispatched the same day, Monday to Friday. We do not dispatch goods on Saturday, Sunday, or Bank holidays. 

All deliveries are made by FCX with a time frame of next working day to be delivered to your provided address on the Isle of Man.

Please note that the delivery date is NOT GUARANTEED.

Our courier company, FCX requires that a safe place (or neighbour’s address) is specified at checkout, should the recipient not be at home at the time of delivery as our boxes do fit through letter boxes.

If the recipient is not home and safe place as been specified, we would have to charge a further £4.50 each time our courier company would need to go back.

To avoid this happening, our courier company would attempt to leave the shipment in a safe place, put a card through the door to advise where the goods have been left and confirm delivery by taking a picture of where your package was left as proof.

We accept no liability if delivery is not made due to the recipient not being available or due to the recipient failing to divert order to a safe-place or neighbour. 

Furthermore, please note that by leaving instructions for a delivery to be left in a safe place, it is not the responsibility of Belgian Confectionery Boutique if it goes missing and a replacement/refund will not be considered.

Delivery is charged at £5.60 Monday to Friday or £10.39 on a Saturday.